1. Introduction

This Privacy Policy explains how Egyptours.net collects, uses, shares, and protects personal data when you use our websites, applications, and related booking services (the “Platform”). Egyptours.net operates as a travel and tourism platform and intermediary that facilitates searches, bookings, and communications with travel suppliers.

The data controller is Brmja Tech LTD , at 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ (“Egyptours.net”, “we”, “us”, or “our”). A supplier or service provider may process your information as an independent controller under its own privacy policy where your booking requires it.

2. Personal data we may collect

Depending on the service, we may collect:

Identity and contact details, including name, email, phone number, and account details.

Traveller and booking details, including traveller names, dates, preferences, itinerary or tour details, and booking communications.

Payment and billing information. We generally do not retain complete card details; the relevant payment provider processes them under its own security requirements and policy.

Technical and usage data, such as IP address, device and browser type, pages and actions, security logs, and selected language and currency.

Approximate location or country information used for language, currency, or relevant results.

Information submitted to support, complaints, or other communications.

Information returned by social-login providers when you choose to use them, to the extent permitted by that provider.

Please do not submit unnecessary sensitive information through free-text fields. If a service requires additional information, we will explain this at collection.

3. Sources

We receive data from:

Information you enter in an account, search, booking, or support request.

Your use of the Platform and booking activity.

Suppliers and travel-service providers involved in fulfilling a booking.

Social-login, payment, fraud-prevention, and security providers when the relevant feature is enabled and used.

Cookies and browser technologies, as described in our Cookies Policy.

4. Purposes

We use personal data to:

Create and manage accounts and authenticate access.

Provide searches, availability, prices, and requested results.

Create, confirm, manage, and communicate about bookings.

Process or facilitate payments, issue invoices, and prevent fraud.

Provide support and respond to complaints.

Operate and secure the Platform, detect errors, and prevent abuse or attacks.

Improve services and measure usage, including Google Analytics where enabled.

Comply with law and protect legal rights.

Send marketing communications only where legally permitted and with an opt-out method.

5. Legal bases

Depending on the circumstances and applicable law, we process data to perform a contract or take pre-contractual steps, comply with legal obligations, pursue legitimate interests such as security and service improvement, or rely on your consent where required. You may withdraw consent at any time; withdrawal does not affect processing already carried out lawfully.

6. Sharing

We may share the minimum necessary information with:

The supplier fulfilling a hotel, tour, transport, flight, or other travel service.

Payment, billing, and fraud-prevention providers.

Hosting, infrastructure, support, security, and communications providers.

Social-login, reCAPTCHA, maps, and analytics providers when the related feature is used.

Authorities, advisers, or other parties where required by law or necessary to protect rights.

We do not sell personal data. A supplier may receive and process your data under its own terms and privacy policy, particularly where it is located outside Egypt.

7. International transfers

Data may be processed or stored outside Egypt when suppliers or technology providers use international infrastructure. We apply legally required safeguards and require contracted parties to protect data and use it for the specified purpose.

8. Retention

We retain data for as long as needed to provide services and manage accounts and bookings, and afterward for periods needed for accounting, compliance, disputes, and security. Retention varies by data type and purpose. We delete or anonymise data when there is no legitimate need to retain it, unless law requires otherwise.

9. Your rights

Subject to applicable law, you may request access, correction, deletion, restriction, objection, and portability where applicable; withdraw consent; and complain to a competent supervisory authority. We may verify your identity and may retain limited information where legally required.

You may opt out of marketing through the unsubscribe link or by contacting us. Transactional, account, booking, and security messages may still be sent.

10. Cookies and similar technologies

The Platform uses necessary session and account cookies and may use analytics or sign-in technologies according to available settings. During the staging audit, PHPSESSID, _ga, _ga_3B9FBWRG7L, and g_state were observed, together with temporary Facebook SDK session storage. Production behavior and cookies created during completed sign-in or payment flows may differ. See our Cookies Policy for details. You can manage cookies in your browser; blocking necessary cookies may disable parts of the Platform.

11. Third-party services

The Platform may include links or services from Google, Facebook, payment providers, suppliers, and others, including maps, analytics, reCAPTCHA, and social login. Their processing is governed by their own policies. We do not control external websites or their practices, so review their policies before using them.

12. Security

We use reasonable technical and organisational measures to protect data against unauthorised access, loss, or alteration. No transmission or storage method is completely secure, and absolute security cannot be guaranteed.

13. Children

The Platform is not directed to children who are not legally permitted to use the service or provide data without parental consent. If you believe a child’s data was collected improperly, contact us.

14. Changes

We may update this Policy when the Platform, services, or law changes. The revised version will show an updated date and will apply to future processing from its effective date.

15. Contact

For privacy questions or rights requests:

Email: support@egyptours.net
Address: 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ